InstaTrack Plus - Privacy Policy
This policy explains what the InstaTrack Plus mobile app ("the app") does with your information. The app is provided by Tedi Elite ("we", "us"). It lets fleet owners, managers and drivers view and manage vehicles that are tracked on our service.
1. Information we collect
- Account information. The email address and password you type on the login screen are sent to our server over an encrypted (HTTPS) connection so that we can sign you in. Your email address is your account identifier. Accounts are created by your fleet administrator or by us; the app has no sign-up screen.
- Fleet data you are allowed to see. After you sign in, the app shows vehicle positions, status, trips, reports, alerts, drivers, geofences and similar information held in your fleet's account on our server. This data comes from the tracking devices fitted to the vehicles and is stored on our server. The app displays it.
- Information stored on your phone. To keep you signed in, the app stores your login details and session in your phone's secure storage. It also keeps your settings (map style, refresh interval, language). Signing out, clearing the app's data or uninstalling the app removes this.
2. Information we do not collect
- The app does not ask for or use your phone's own location.
- The app does not contain advertising or analytics services, and we do not sell your information.
- The app does not access your contacts, photos, camera, microphone or files.
3. How we use information
We use your information to sign you in, to show you your fleet's vehicles, trips, reports and alerts, to keep the service secure, and to provide support. We do not use it for advertising.
4. Notifications
If you allow notifications, the app shows alerts about your vehicles on your phone. You can turn notifications off at any time in your phone's settings.
5. Third-party services the app contacts
To work, the app connects to the services below. Each of them can see technical information such as your device's IP address, plus what is described here:
- Map providers (Google, Esri, CARTO and OpenStreetMap-based sources) receive the map area being displayed so they can return map images.
- Address lookup. To show a place name for a position, the app uses your phone's built-in geocoding service (on Android this is usually provided by Google). The coordinates being looked up are sent to that service.
- Route planning uses the public OSRM routing service (router.project-osrm.org), which receives the start and end coordinates of a route you ask for.
- Fonts are downloaded from Google Fonts, which receives your IP address.
These services have their own privacy policies.
6. Sharing a vehicle's location
The app can create a share link for a vehicle. Anyone who has the link can see that vehicle's location until the link expires or is revoked. Only share links with people you trust.
7. How long we keep information, and deleting it
Fleet data (such as vehicle positions, trips and alerts) and account details are kept on our server for as long as your fleet's account is active.
To ask us to delete your account or your data, email tedihsrp@gmail.com from the address you sign in with, or ask your fleet administrator. We will reply as soon as we reasonably can.
8. Security
Information sent between the app and our server is encrypted using HTTPS, and access requires a login. No method of electronic storage is completely secure, but we work to protect your information.
9. Children
The app is intended for adults (18 and over) and is not directed at children.
10. Your rights
Depending on where you live, you may have the right to ask for a copy of your information, to have it corrected or deleted, or to object to how it is used. Contact us using the details below to make a request.
11. Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it last changed.
12. Contact us
Tedi Elite
Email: tedihsrp@gmail.com